July 2018 – Present

• Support, implement and maintain Unix Systems around the world as part of a global operations team
• Increased development productivity by 30% by creating CI/CD pipelines in GitLab
• Technical lead for global transitions on authentication platforms, NIS to QAS
• Create configurations that will span multiple environments and sites to meet security guidelines
• Maintain/enhance storage solutions to optimize for better production value and decrease downtimes
• Develop and implement solutions centrally so mass deployments and changes are made rapidly
• VMware ESXi, Redhat, CentOS, SuSE, Ubuntu, Chef, Ceph, Nagios, Tanium, Puppet, Docker

Sept 2014 – July 2018

• Established and maintained redundant virtualization clusters across multiple campuses
• Implemented and fostered a transition from UniverSIS to Oracle PeopleSoft Campus Solutions
• Reduced system build times by 50% by creating templatized builds and automated schedules
• Implemented new monitoring environment that reduced downtimes and predicted failures
• Trained employees for crossover tasks and created documentation for audits and new employees
• Developed new automation and monitoring solutions to ease workloads and create a daily schedule
• VMWare ESXi, Oracle Linux, PeopleSoft, Nagios, Phire, JSCAPE, CA Workload Automation

June 2009 – Sept 2014

• Supervised student employees, delegated daily tasks and reviewed performance
• Researched, installed, and supported Windows, Linux, and OSX server infrastructure
• Reduced personnel hours during semester rollover by 80% by creating new automated processes
• Created new processes for managing onsite systems and backup processes for environment
• Managed and monitored infrastructure for onsite datacenter
• Purchased and installed new virtualization solutions, migrated from Citrix to VMware and HyperV
• Supported over 4,000 users daily as the Help Desk Lead.

July 2008 – Present

• Provide desktop, server, and phone support, remote as well as onsite
• Perform various diverse tasks including email support, database backups, and system updates
• Research and purchase new hardware solutions for new environment install
• Create new solutions to aide in switching to paperless setup

February 2006 – July 2008

• Provided on and off-site support to over 200 users daily
• Supported Novell directory services, Lotus Notes, Windows XP
• Performed weekly backups, tape rotations, and facilitated requested data restores
• Created scripts and clone images to transition desktop users to a new OS

July 2011 – January 2016

• Part-time position leading worship for weekly Sunday Services
• Singing lead and backing vocals, while playing guitar or piano
• Select repertoire each week, organize band schedules via Planning Center Online
• Develop and train volunteer musicians, singers, and potential worship leaders
• Setup video presentations with ProPresenter and Media Shout

January 2011 – July 2011

• Interim position leading worship for Sunday services
• Played acoustic guitar, lead and backup vocals, co-lead and led Sunday services
• Selected repertoire, and prepared video slides for congregational singing
• Integrated sermons into single presentation with Easy Worship and PowerPoint

March 2005 – July 2008

• Volunteer Position leading worship for adult, youth, and children’s worship
• Led services and worked with other leaders as backup and fill-in positions
• Provided guitar and vocals, with bass and sound support
• Collaboratively setup slides with the technical team using Easy Worship